MAURO SAMPAIO, PH.D.
Contact information 188 Gregório
de Matos Guerra, Phone: 55 (11) 99345-7465
e-mail: msampaio@fei.edu.br
EDUCATION
Ph.D. in Business Administration
December 2004
EAESP Fundação Getúlio Vargas, São Paulo, SP, Brazil.
Major degree: Business Logistics.
Minor degrees: Operations
Management and Quantitative Psychology.
Master of Arts in Business Administration
July 1993
EAESP Fundação Getulio Vargas, São Paulo, SP, Brazil.
Bachelor of Engineering (Industrial Engineering) December
1989
Universidade Federal de São Carlos, São Carlos, SP, Brazil
ACADEMIC EXPERIENCE
Associate Professor in Logistics and Supply Chain Management 2009 - present
Fei University – Brazil
Visiting Professor
2016
Chalmers University Technology
(Maritime Department). Goteborg Sweden
Visiting Professor 2006
The Ohio State University, Fisher
College of Business. Columbus, Ohio, USA.
Assistant Professor in Operation Management 2004
- 2009
EAESP Fundação Getulio Vargas,
São Paulo, SP, Brazil.
TEACHING EXPERIENCE
Undergraduate Courses Taught
·
Logistics Management
·
Foundations in Network
Optimization: Transportation, production, and Inventory
·
Transportation
Optimization
·
Inventory Optimization
·
Simulation
·
Operation Management
Graduate Courses
·
Logistics Management
·
Operation Strategy
Master and PHD courses
·
Logistics Management
·
Supply Chain
Management
RESEARCH INTERESTS
Empirical research in areas of
Network design, transportation Optimization, Inventory Optimization, Simulation
and measuring the benefits of inter-organizational collaboration.
PUBLICATIONS AND RESEARCH
Publications
·
Santos, Victor; Sampaio, Mauro; Alliprandini, Dario
Henrique 2020 the impact of product variety on fill rate, inventory and sales
performance in the consumer goods industry. Journal of Manufacturing Technology
Management.
·
Correa, J.; Barros, R.; Sampaio, M. 2020. IoT and bda in the brazilian future logistics 4.0 scenario. Production
·
Fava, l. C.; Sampaio, M. 2020. Supply chain network
design: a case study in a dairy company”. International Journal of Supply Chain
Management.
·
Barros, Rodrigo de
Castro; Sampaio, Mauro; Correa, Jobel Santos 2019. Impact of the inclusion of
variable co2 cost in the distribution network design. Production
·
Sampaio, E. Q. D.
& Sampaio, M. 2015. Managerial response to stockouts: the effect of
remedies on consumer behavior. Production Journal.
·
Aguiar, F. H. O. D.
& Sampaio, M. 2014. Determination of drivers of stock-out performance of
retail stores using cluster analyses. Production
Journal, 24, 57-70.
·
Genaro, E., Hilsdorf,
W. D. C. & Sampaio, M. 2014. Pricing and negotiation methods used in
Brazilian auto parts supply chain and their transaction costs. Management & Production, 21,
433-445.
·
Araujo, A. C. D.,
Matsuoka, E. M., Ung, J. E., Hilsdorf, W. D. C. & Sampaio, M. 2013. Reverse
logistics in the e-commerce: a case study. Management
& Production, 20, 303-320.
·
SU, A. F. G. &
Sampaio, M. 2013. Cultural adaptation and validation analysis of the
constructs: logistics service, satisfaction, and loyalty. Management & Production, 20, 587-601.
·
Sereno, B., Silva, D.
S. A. D., Leonardo, d. G. & Sampaio, M. 2011. Hybrid method conwip/kanban:
a case study. Management &
Production, 18, 651-672.
·
Sampaio, M. &
Csillag, J. M. 2010a. Pointers in the spread of postponement strategy: cases of
brazilian companies. Contemporary
Management Journal, 14, 20-39.
·
Sampaio, M. &
Csillag, j. M. 2010b. Supply chain management integration. Management & Innovation Journal, 7, 109.
·
Vasconcellos, l. H. R.
& Sampaio, M. 2009. The stockouts study: an examination of the extent and
the causes in the São Paulo supermarket sector. Bar-Brazilian Administration Review, 6, 263-279.
·
Di Serio, l. C.,
Sampaio, M. & Pereira, S. C. F. 2007. The evolution of the concepts of
logistics: a study in the automotive chain in Brazil. . Management
& innovation Journal, 4, 125-141.
·
Di Serio, l. C. &
Sampaio, M. 2001. Supply chain design: the make-buy decision process in the age
of temporary advantage. Business
Management Journal, 41, 54-66.
Research in progress
Academic Conferences
-
“The role of Internet
of Things in Healthcare Cold Chain: from temperature monitoring to
decision-making” in: Workshop on IoT in Healthcare: Technologies, Applications
and Security (HTAS’19), 2019, Aarhus in Denmark.
-
“An exploratory study
on returns management process in an online retailer” In: Council of Supply
Chain Management Professional's (CSCMP’s) 2018 Academic Research Symposium
(ARS), 2018, Nashville. Academic Research Symposium (ARS). CSCMP, 2018.
-
“A novel deployment of
smart Cold Chain system using 2G-RFID-Sys temperature monitoring in medicine
Cold Chain based on Internet of Things” In: IEEE SOLI 2017, 2017, Bari
-
“The factory simulation: an operations management teaching
practice”. In: 22nd EurOMA Conference, 2015, NEUCHÂTEL.
-
“The effects of SOP process on customer service and
financial performance: an analysis of direct versus indirect relationship”. In:
21st EurOMA Conference, 2014, Palermo.
-
“Managerial response to stockouts: the effect of remedies
on consumer behavior”. In: 74th Annual Meeting of the Academy of Management,
2014, Philadelphia. 2014.
-
“Buyer-Supplier
Relationship: The Impact of Service Logistics Level in Customer Satisfaction
and Loyalty”. In: 1st Annual International Conference on Industrial,
Systems and Design Engineering, 2013, Athens.
-
“Gamificación en clase
en la enseñanza del KANBAN”. In: X Jornadas Internacionales de Innovación
Universitaria, 2013, Madrid. X Jornadas Internacionales de Innovación
Universitaria, 2013.
-
“The impact of
logistics service performance on customer satisfaction and brazilian chemical
industry loyalty”. In: The 19th International Annual EurOMA Conference, 2012,
AmsterdaM.
-
“Cultural adaptation
and validation analysis of the Supply Chain Management´s constructs: Logistics
Service, Satisfaction and Loyalty for the Brazilian Culture”. In: XVIII
International Conference on Industrial Engineering and Operations Management,
2012, Guimaraes.
-
“Retail stockouts: an
examination of the extents and causes in a Brazilian retail chain”. In:
International Conference on Value Chain Sustainability, 2012, IZMIR.
-
“Consumer reaction to
stockout”. In: Euroma, 2010, Porto/Portugal. 17th International
Annual EurOMA Conference, 2010.
-
“Consumer response to
stockout”. In: Annual International Conference of the Production and Operations
Management Society, 2009, Florida. Annual International Conference of the Production
and Operations Management Society, 2009.
-
“Brazilian Supermarket
Stockouts: An Examination of the Extent and the Causes”. In: 19th Annual
Conference of the Production and Operations Management Society, 2008, San
Diego. POMS Conference, 2008.
-
“The effect of
remedies on consumer response to stockouts”. In: 15th International
Annual EurOMA Conference, 2008, Groningen. EurOMA 2008 conference proceedings,
2008.
-
“A New Kind of
Operation Inventory: The Pre-Assembled Kit”. In: 19th Annual Conference of the
Production and Operations Management Society, 2008, La Jolla. POM 2008.
-
“Stockout Management”.
In: POMS, 2006, Boston. Anais POMS, 2006.
-
“Stockout: Prevent vs
Service recovery”. In: POMS International Conference, 2006, Shanghai, China.
POMS International Conference - Shanghai 2006.
-
“Outbound Logistics:
Pallet Management”. In: POMS International Conference - Shanghai 2006, 2006,
Shanghai, China. POMS International Conference - Shanghai 2006.
-
“Supply Chain Design
in the Brazilian Automotive Industry”. In: 2005 POMS OM Frontiers: Winds of
Change Conference, 2005, Chicago. Anais do 2005 POMS OM Frontiers: Winds of
Change Conference, 2005.
-
“Hopi Hari: A Great
Adventure”. In: 2005 POMS OM Frontiers: Winds of Change Conference, POMS 2005.
-
“A Survey on Brazilian
Logistics Operators”. In: 2005 POMS OM Frontiers: Winds of Change Conference,
POMS 2005.
-
“The Strategic Power
of Postponement”. In: Fifteenth Annual Conference of POMS, 2004, Cancun. Anais
Fifteenth Annual Conference of POMS, 2004.
-
“Postponement
Strategies in Brazilian Supply Chain”. In: 2004 POMS Conference, 2004, Mexico.
POMS 2004.
-
“Supply Chain Designs:
The Make-Buy decision process in the age of temporary advantage”. In: 2004 POMS
Conference, 2004, Cancun. POM, 2004.
-
“The power of
Postponement”. In: Third International Conference of Iberoamerican Academy of
Management, 2003, Guatemala. Anais do Third International Conference of
Iberoamerican Academy of Management, 2003. v. 1.
-
“The Impact of the
Modular Consortium in the Competitiveness of VW Truck and Buses Production”.
In: The Business Association of Latin American Studies, 2002, Tampa.
Proceedings of Balas 2002.
-
“Improving results
using TOC”. In: Production and Operation Management, 2002, San Francisco.
Proceeding of POMS 2002.
-
“The Future of Modular
Consortium: The Case of Volkswagen”. In: Balas Conference - Business
Association of Latin America, 2002, Tampa. Balas Conference - Business
Association of Latin America Proceedings, 2002.
-
“The Dynamics of
Make-or-Buy Decision”. In: Hawaii Conference on Business, 2001, Honolulu.
Hawaii Conference on Business, 2001.
-
“Improving results
using TOC in a technical components plant”. In: Hawaii Conference on Business,
2001, Honolulu. Hawaii Conference on Business, 2001.
-
“The Impact of the
Modular Consortium in the Competitiveness of VW Truck and Buses Production”. In:
XXXVI CLADEA - Consejo Latinoamericano de Escuelas de Administración, 2001,
Cidade do México
-
“A proposal for supply
chain integration at the Pharmaceutical Industry”. In: Production and Operation
Management Conference, 2000, San Francisco. Proceedings of POMS 2000, 2000.
-
“Supply Chain Design:
to make or not to make, that is the question”. In: The Business Association of
Latin American Studies, 2000, Caracas. Proceedings of Balas 2000, 2000.
INDUSTRY EXPERIENCE
APPLIED ACADEMIC WORK IN COMPANIES
2015-2020:
Network design – BASF (agrochemicals) - 2020
Established an end-to-end supply
chain strategy for a supply chain: Basf Chemical division, in Brazil. Developed
supply chain network models and evaluated various supply, transportation,
inventory, and tax policies. Mitigated and reduced the logistical / tax cost by
more than 7% by realigning the distribution system. Benefits generated for the
firm since 2019: more than $ 15 million.
Transportation Optimization – BASF (agrochemicals). - 2020
Developed a method for
transportation zones review, based on volumes, and distances between shipping
point and destination. Reduced shipping cost by 10%
Network Design – Suzano Paper and cellulose company - 2019
The objective of this project was
to redesign the supply chain of a pulp and paper company in order to maximize
the contribution margin of the paper export operation from Brazil to the United
States of America. Variables such as production, transportation, storage, and
inventory costs, among others, were evaluated during the execution of this
project. An optimized distribution model has been achieved
Last Mile Delivery – B2W - 2018
Cargo theft has been a major
problem in logistics management. The aim of this project was to provide
guidance on how to retrieve valuable information from cargo theft data and
develop cargo theft mitigation strategies for logistical risk management. Data
were collected from a company that operates in electronic commerce. The study
contributes to practice by identifying the significant independent variables
associated with the cargo theft phenomenon. Benefits achieved for the company:
$2 million
Network Optimization: Production – Duratex - 2017
A portfolio analysis in a
metallurgical company was carried out in order to find the ideal production mix
in an environment of low volume and high variety through the optimization
method. The main constraint is the production capacity, which required an
efficient allocation of resources to maximize profit and productivity. Benefits
achieved for the company: $10 million
Simulation – Ceva Logistics - 2017
Two models of the warehouse were
designed in Promodel simulation software. The first model reflected the current
structure. It allowed engineers to verify the accuracy of the simulation and
the input data. The second model displayed potential warehouse’s layouts. The
engineers altered the warehouse's topology and conducted experiments until they
figured out the optimal warehouse layout option
Product mix optimization – Paranapanema - 2017
This project
examines product mix optimization in the manufacturing industry using linear
programming approach. Paranapanema Company was understudied. It deals on
different products which make the determination of the quantity combinations of
the products produced and sold an important and major management decision. Data
were sourced from the records of the company. Linear programming of the
operations of the company was formulated and optimum results derived using
Supply chain guru Software (SCGX) that employed simplex method. It is therefore
recommended that any product having an adverse effect or contributing losses to
the profit margin of the company can be stopped and the company can focus on
those that can generate more profit. Benefits achieved for the company:
$10 million
Network design – Ipanema – 2015
The objective of the project was
to develop a supply chain network design, aiming to determine the optimal
location of a dairy distribution center and its ideal
inventory capacity, considering the location of a company’s facilities as a key
factor for financial success, since costs such as inventory and transportation
are influenced by network projects. Variables such as logistical costs, taxes,
inventories, etc., are considered during the execution of the network design.
The Supply Chain Guru software for network optimization, developed by
Llamasoft, was used to support this project. The result was that the optimal
location for the new distribution center would be at one of the company’s
existing plants. Benefits achieved for the company: $1 million
INDUSTRY EXPERIENCE BEFORE ACADEMIC CAREER
Supply Chain Management Consultant 2000-2009 FGV Consulting, Brazil
Assignments on clients included:
-
Assessed and
redesigned business processes at Ipanema Company.
-
Conducted a Planning,
Production Control and Quality Control review at Levorin Company, Brazil
(producer of tires).
-
Developed the
performance management system at Aventis
Pharma (agrochemicals).
Industrial Manager, Roca Company, Brazil 1994-1999
Responsible
for managing the production of Roca in Recife plant.
Given its
complex and fragmented footprint, my main challenge was to build a team of talents,
focused on creating value to my internal clients / business units, moving from
a transaction to a more strategic and results oriented organization.
Coordinated the S&OP process in four Plants
and with the headquarters in Brazil.
Developed and implemented a production line of
ceramic, which led to significant savings.
Industrial engineer, Duratex Company, Brazil 1989-1994
I led
several internal initiatives aiming at implementing “Lean Manufacturing”
concepts, such as Just in Time Production / Kanban and
Total Quality Management
AWARDS, LANGUAGES AND SOFTWARE SKILLS
Awards:
Recipient of the Claude Machine Ph.D.
Scholarship Award, 2004.
Languages:
Fluent in Portuguese (native language) and
English. Spanish conversational.
Logistics optimization, simulation, and data analysis software:
Supply Chain Guru (LLamasoft)
, Demand Guru, Forecast Pro, Promodel, Oracle Crystal Ball, SAP S/4
Hana, Totvs (protheus), Slim Stock, Rapid Miner, SPSS, LISREL, and Minitab for
statistical analysis and NVIVO for qualitative data analysis.
PROFESSIONAL ORGANIZATION MEMBERSHIPS
• Council Supply Chain Management
Professional (CSCMP)
RESEARCH FUNDING
·
Private funding from
BASF Company, 2020
Amount $ 120.000
·
Private funding from
Suzano Company, 2019 Amount $ 60.000
·
Private funding from
B2W Company, 2018
Amount $ 60.000
·
Private funding from
Duratex Company, 2017
Amount $ 60.000
·
Private funding from
Ceva logistics Company, 2017
Amount $ 60.000
·
Private funding from
Ipanema Company, 2018
Amount $ 30.000
·
Private funding from
Swedish-Brazilian Research and Innovation Centre (CISB), 2016 Amount $150.000
·
Public funding from
CNPq, 2016 $ 180.000
·
Public Funding from
Fapesp, 2010 $ 50.000