MAURO SAMPAIO, PH.D.
Contact information 188 Gregório de Matos Guerra, Phone: 55 (11) 99345-7465 e-mail: firstname.lastname@example.org
Ph.D. in Business Administration December 2004
EAESP Fundação Getúlio Vargas, São Paulo, SP, Brazil.
Major degree: Business Logistics.
Minor degrees: Operations Management and Quantitative Psychology.
Master of Arts in Business Administration July 1993
EAESP Fundação Getulio Vargas, São Paulo, SP, Brazil.
Bachelor of Engineering (Industrial Engineering) December 1989
Universidade Federal de São Carlos, São Carlos, SP, Brazil
Associate Professor in Logistics and Supply Chain Management 2009 - present
Fei University – Brazil
Visiting Professor 2016
Chalmers University Technology (Maritime Department). Goteborg Sweden
Visiting Professor 2006
The Ohio State University, Fisher College of Business. Columbus, Ohio, USA.
Assistant Professor in Operation Management 2004 - 2009
EAESP Fundação Getulio Vargas, São Paulo, SP, Brazil.
Undergraduate Courses Taught
· Logistics Management
· Foundations in Network Optimization: Transportation, production, and Inventory
· Transportation Optimization
· Inventory Optimization
· Operation Management
· Logistics Management
· Operation Strategy
Master and PHD courses
· Logistics Management
· Supply Chain Management
Empirical research in areas of Network design, transportation Optimization, Inventory Optimization, Simulation and measuring the benefits of inter-organizational collaboration.
· Santos, Victor; Sampaio, Mauro; Alliprandini, Dario Henrique 2020 the impact of product variety on fill rate, inventory and sales performance in the consumer goods industry. Journal of Manufacturing Technology Management.
· Correa, J.; Barros, R.; Sampaio, M. 2020. IoT and bda in the brazilian future logistics 4.0 scenario. Production
· Fava, l. C.; Sampaio, M. 2020. Supply chain network design: a case study in a dairy company”. International Journal of Supply Chain Management.
· Barros, Rodrigo de Castro; Sampaio, Mauro; Correa, Jobel Santos 2019. Impact of the inclusion of variable co2 cost in the distribution network design. Production
· Sampaio, E. Q. D. & Sampaio, M. 2015. Managerial response to stockouts: the effect of remedies on consumer behavior. Production Journal.
· Aguiar, F. H. O. D. & Sampaio, M. 2014. Determination of drivers of stock-out performance of retail stores using cluster analyses. Production Journal, 24, 57-70.
· Genaro, E., Hilsdorf, W. D. C. & Sampaio, M. 2014. Pricing and negotiation methods used in Brazilian auto parts supply chain and their transaction costs. Management & Production, 21, 433-445.
· Araujo, A. C. D., Matsuoka, E. M., Ung, J. E., Hilsdorf, W. D. C. & Sampaio, M. 2013. Reverse logistics in the e-commerce: a case study. Management & Production, 20, 303-320.
· SU, A. F. G. & Sampaio, M. 2013. Cultural adaptation and validation analysis of the constructs: logistics service, satisfaction, and loyalty. Management & Production, 20, 587-601.
· Sereno, B., Silva, D. S. A. D., Leonardo, d. G. & Sampaio, M. 2011. Hybrid method conwip/kanban: a case study. Management & Production, 18, 651-672.
· Sampaio, M. & Csillag, J. M. 2010a. Pointers in the spread of postponement strategy: cases of brazilian companies. Contemporary Management Journal, 14, 20-39.
· Sampaio, M. & Csillag, j. M. 2010b. Supply chain management integration. Management & Innovation Journal, 7, 109.
· Vasconcellos, l. H. R. & Sampaio, M. 2009. The stockouts study: an examination of the extent and the causes in the São Paulo supermarket sector. Bar-Brazilian Administration Review, 6, 263-279.
· Di Serio, l. C., Sampaio, M. & Pereira, S. C. F. 2007. The evolution of the concepts of logistics: a study in the automotive chain in Brazil. . Management & innovation Journal, 4, 125-141.
· Di Serio, l. C. & Sampaio, M. 2001. Supply chain design: the make-buy decision process in the age of temporary advantage. Business Management Journal, 41, 54-66.
Research in progress
- “The role of Internet of Things in Healthcare Cold Chain: from temperature monitoring to decision-making” in: Workshop on IoT in Healthcare: Technologies, Applications and Security (HTAS’19), 2019, Aarhus in Denmark.
- “An exploratory study on returns management process in an online retailer” In: Council of Supply Chain Management Professional's (CSCMP’s) 2018 Academic Research Symposium (ARS), 2018, Nashville. Academic Research Symposium (ARS). CSCMP, 2018.
- “A novel deployment of smart Cold Chain system using 2G-RFID-Sys temperature monitoring in medicine Cold Chain based on Internet of Things” In: IEEE SOLI 2017, 2017, Bari
- “The factory simulation: an operations management teaching practice”. In: 22nd EurOMA Conference, 2015, NEUCHÂTEL.
- “The effects of SOP process on customer service and financial performance: an analysis of direct versus indirect relationship”. In: 21st EurOMA Conference, 2014, Palermo.
- “Managerial response to stockouts: the effect of remedies on consumer behavior”. In: 74th Annual Meeting of the Academy of Management, 2014, Philadelphia. 2014.
- “Buyer-Supplier Relationship: The Impact of Service Logistics Level in Customer Satisfaction and Loyalty”. In: 1st Annual International Conference on Industrial, Systems and Design Engineering, 2013, Athens.
- “Gamificación en clase en la enseñanza del KANBAN”. In: X Jornadas Internacionales de Innovación Universitaria, 2013, Madrid. X Jornadas Internacionales de Innovación Universitaria, 2013.
- “The impact of logistics service performance on customer satisfaction and brazilian chemical industry loyalty”. In: The 19th International Annual EurOMA Conference, 2012, AmsterdaM.
- “Cultural adaptation and validation analysis of the Supply Chain Management´s constructs: Logistics Service, Satisfaction and Loyalty for the Brazilian Culture”. In: XVIII International Conference on Industrial Engineering and Operations Management, 2012, Guimaraes.
- “Retail stockouts: an examination of the extents and causes in a Brazilian retail chain”. In: International Conference on Value Chain Sustainability, 2012, IZMIR.
- “Consumer reaction to stockout”. In: Euroma, 2010, Porto/Portugal. 17th International Annual EurOMA Conference, 2010.
- “Consumer response to stockout”. In: Annual International Conference of the Production and Operations Management Society, 2009, Florida. Annual International Conference of the Production and Operations Management Society, 2009.
- “Brazilian Supermarket Stockouts: An Examination of the Extent and the Causes”. In: 19th Annual Conference of the Production and Operations Management Society, 2008, San Diego. POMS Conference, 2008.
- “The effect of remedies on consumer response to stockouts”. In: 15th International Annual EurOMA Conference, 2008, Groningen. EurOMA 2008 conference proceedings, 2008.
- “A New Kind of Operation Inventory: The Pre-Assembled Kit”. In: 19th Annual Conference of the Production and Operations Management Society, 2008, La Jolla. POM 2008.
- “Stockout Management”. In: POMS, 2006, Boston. Anais POMS, 2006.
- “Stockout: Prevent vs Service recovery”. In: POMS International Conference, 2006, Shanghai, China. POMS International Conference - Shanghai 2006.
- “Outbound Logistics: Pallet Management”. In: POMS International Conference - Shanghai 2006, 2006, Shanghai, China. POMS International Conference - Shanghai 2006.
- “Supply Chain Design in the Brazilian Automotive Industry”. In: 2005 POMS OM Frontiers: Winds of Change Conference, 2005, Chicago. Anais do 2005 POMS OM Frontiers: Winds of Change Conference, 2005.
- “Hopi Hari: A Great Adventure”. In: 2005 POMS OM Frontiers: Winds of Change Conference, POMS 2005.
- “A Survey on Brazilian Logistics Operators”. In: 2005 POMS OM Frontiers: Winds of Change Conference, POMS 2005.
- “The Strategic Power of Postponement”. In: Fifteenth Annual Conference of POMS, 2004, Cancun. Anais Fifteenth Annual Conference of POMS, 2004.
- “Postponement Strategies in Brazilian Supply Chain”. In: 2004 POMS Conference, 2004, Mexico. POMS 2004.
- “Supply Chain Designs: The Make-Buy decision process in the age of temporary advantage”. In: 2004 POMS Conference, 2004, Cancun. POM, 2004.
- “The power of Postponement”. In: Third International Conference of Iberoamerican Academy of Management, 2003, Guatemala. Anais do Third International Conference of Iberoamerican Academy of Management, 2003. v. 1.
- “The Impact of the Modular Consortium in the Competitiveness of VW Truck and Buses Production”. In: The Business Association of Latin American Studies, 2002, Tampa. Proceedings of Balas 2002.
- “Improving results using TOC”. In: Production and Operation Management, 2002, San Francisco. Proceeding of POMS 2002.
- “The Future of Modular Consortium: The Case of Volkswagen”. In: Balas Conference - Business Association of Latin America, 2002, Tampa. Balas Conference - Business Association of Latin America Proceedings, 2002.
- “The Dynamics of Make-or-Buy Decision”. In: Hawaii Conference on Business, 2001, Honolulu. Hawaii Conference on Business, 2001.
- “Improving results using TOC in a technical components plant”. In: Hawaii Conference on Business, 2001, Honolulu. Hawaii Conference on Business, 2001.
- “The Impact of the Modular Consortium in the Competitiveness of VW Truck and Buses Production”. In: XXXVI CLADEA - Consejo Latinoamericano de Escuelas de Administración, 2001, Cidade do México
- “A proposal for supply chain integration at the Pharmaceutical Industry”. In: Production and Operation Management Conference, 2000, San Francisco. Proceedings of POMS 2000, 2000.
- “Supply Chain Design: to make or not to make, that is the question”. In: The Business Association of Latin American Studies, 2000, Caracas. Proceedings of Balas 2000, 2000.
APPLIED ACADEMIC WORK IN COMPANIES
Network design – BASF (agrochemicals) - 2020
Established an end-to-end supply chain strategy for a supply chain: Basf Chemical division, in Brazil. Developed supply chain network models and evaluated various supply, transportation, inventory, and tax policies. Mitigated and reduced the logistical / tax cost by more than 7% by realigning the distribution system. Benefits generated for the firm since 2019: more than $ 15 million.
Transportation Optimization – BASF (agrochemicals). - 2020
Developed a method for transportation zones review, based on volumes, and distances between shipping point and destination. Reduced shipping cost by 10%
Network Design – Suzano Paper and cellulose company - 2019
The objective of this project was to redesign the supply chain of a pulp and paper company in order to maximize the contribution margin of the paper export operation from Brazil to the United States of America. Variables such as production, transportation, storage, and inventory costs, among others, were evaluated during the execution of this project. An optimized distribution model has been achieved
Last Mile Delivery – B2W - 2018
Cargo theft has been a major problem in logistics management. The aim of this project was to provide guidance on how to retrieve valuable information from cargo theft data and develop cargo theft mitigation strategies for logistical risk management. Data were collected from a company that operates in electronic commerce. The study contributes to practice by identifying the significant independent variables associated with the cargo theft phenomenon. Benefits achieved for the company: $2 million
A portfolio analysis in a metallurgical company was carried out in order to find the ideal production mix in an environment of low volume and high variety through the optimization method. The main constraint is the production capacity, which required an efficient allocation of resources to maximize profit and productivity. Benefits achieved for the company: $10 million
Simulation – Ceva Logistics - 2017
Two models of the warehouse were designed in Promodel simulation software. The first model reflected the current structure. It allowed engineers to verify the accuracy of the simulation and the input data. The second model displayed potential warehouse’s layouts. The engineers altered the warehouse's topology and conducted experiments until they figured out the optimal warehouse layout option
Product mix optimization – Paranapanema - 2017
This project examines product mix optimization in the manufacturing industry using linear programming approach. Paranapanema Company was understudied. It deals on different products which make the determination of the quantity combinations of the products produced and sold an important and major management decision. Data were sourced from the records of the company. Linear programming of the operations of the company was formulated and optimum results derived using Supply chain guru Software (SCGX) that employed simplex method. It is therefore recommended that any product having an adverse effect or contributing losses to the profit margin of the company can be stopped and the company can focus on those that can generate more profit. Benefits achieved for the company: $10 million
Network design – Ipanema – 2015
The objective of the project was to develop a supply chain network design, aiming to determine the optimal location of a dairy distribution center and its ideal inventory capacity, considering the location of a company’s facilities as a key factor for financial success, since costs such as inventory and transportation are influenced by network projects. Variables such as logistical costs, taxes, inventories, etc., are considered during the execution of the network design. The Supply Chain Guru software for network optimization, developed by Llamasoft, was used to support this project. The result was that the optimal location for the new distribution center would be at one of the company’s existing plants. Benefits achieved for the company: $1 million
INDUSTRY EXPERIENCE BEFORE ACADEMIC CAREER
Supply Chain Management Consultant 2000-2009 FGV Consulting, Brazil
Assignments on clients included:
- Assessed and redesigned business processes at Ipanema Company.
- Conducted a Planning, Production Control and Quality Control review at Levorin Company, Brazil (producer of tires).
- Developed the performance management system at Aventis Pharma (agrochemicals).
Industrial Manager, Roca Company, Brazil 1994-1999
Responsible for managing the production of Roca in Recife plant.
Given its complex and fragmented footprint, my main challenge was to build a team of talents, focused on creating value to my internal clients / business units, moving from a transaction to a more strategic and results oriented organization.
Coordinated the S&OP process in four Plants and with the headquarters in Brazil.
Developed and implemented a production line of ceramic, which led to significant savings.
Industrial engineer, Duratex Company, Brazil 1989-1994
I led several internal initiatives aiming at implementing “Lean Manufacturing” concepts, such as Just in Time Production / Kanban and Total Quality Management
Recipient of the Claude Machine Ph.D. Scholarship Award, 2004.
Fluent in Portuguese (native language) and English. Spanish conversational.
Logistics optimization, simulation, and data analysis software:
Supply Chain Guru (LLamasoft) , Demand Guru, Forecast Pro, Promodel, Oracle Crystal Ball, SAP S/4 Hana, Totvs (protheus), Slim Stock, Rapid Miner, SPSS, LISREL, and Minitab for statistical analysis and NVIVO for qualitative data analysis.
• Council Supply Chain Management Professional (CSCMP)
· Private funding from BASF Company, 2020 Amount $ 120.000
· Private funding from Suzano Company, 2019 Amount $ 60.000
· Private funding from B2W Company, 2018 Amount $ 60.000
· Private funding from Duratex Company, 2017 Amount $ 60.000
· Private funding from Ceva logistics Company, 2017 Amount $ 60.000
· Private funding from Ipanema Company, 2018 Amount $ 30.000
· Private funding from Swedish-Brazilian Research and Innovation Centre (CISB), 2016 Amount $150.000
· Public funding from CNPq, 2016 $ 180.000
· Public Funding from Fapesp, 2010 $ 50.000